Summary / Log popups are intrusive and frustrating, make them optional
I can’t believe we’re here again. After the streak feature, which they STILL haven’t fixed, we’re once again treated as beta testers with a 10 times worse ”feature”.
The idea of a forced popup with TWO consecutive windows after EVERY single item you log, more so that there’s a delay between each popup so you have to wait to click them both away, is an insult to everything related to user centered design.
Please don’t selfishly decide that everyone wants things you think is positive. No, the streaks feature is the opposite of motivating for a lot of users. No, the popup after logging food is not informative nor does it give anything positive except for being frustrating and maybe stressful due to it shoving how ”unhealthy” some parts might’ve been in your face when you just want to count calories.
You’ll lose users, the old getting tired of the interruptions and new ones getting scared off in the trial.
Add options to show all, remove summary or log, or both depending on preference
Comments: 4
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11 Oct
PaulaTrue, my subscription is ending in a month and if they dont make it possible to disable all these pop-ups I’m definitely not paying again
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13 Oct
Christian K.I am not surprised by the amount of people that feel the same way that I feel, but I am surprised that YAZIO doesn't seem to communicate in this forum to its users and address this in any way. And that they introduce this experimental feature without hesitation and no way to turn it off. Ouch! If this was a decision from management, I apologize sincerely to the developer that had to built this in without the ability to turn it off.
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If my posts come off salty, just let me give you this funny example on this ridiculous feature (that you can't turn off, did I mention this already?):
Just try tracking one tsp of salt, the App greets you with:
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Here is your overview
- Low in calories (Salt)
- Low in sugar (Salt)
- ...
- Very salty (Salt) - DUH!
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If not done already, anyone reading this should also upvote this suggestion, which has the most upvotes to-date: https://feedback-en.yazio.com/suggestions/550385/edittoggle-streak-feature -
17 Oct
MarcusI ended up cancelling and making a claim for a return of the remaining amount of my subscription. Now moved on to another app. Their answers to these issues when creating a ticket are
3
”Some people like it/find it helpful” and ”we’re sorry you don’t like it, but most people do”. Basically trying to explain away bad design decisions with the defensive approach of a child going ”nuh huh, we’ve done nothing wrong, you’re the problem for hating this”. Not only that, the response times were far too long. They don’t even answer questions about if they’re going to fix it/introduce a feature to disable it.
They clearly don’t take their customer base seriously and if they continue like this, they will end up one of the worst apps in this category.
Oh, and I missed it at first, but it’s 3 popups in a row, not 2, 4 in the morning with the streak. Clearly it’s very ”motivating” to get forced quest popups when trying to log calories. I thought I paid for a health app, not a game app… -
yesterday
Herbert HinzelbärIt's incredibly annoying that the pop-up windows cannot be removed for several seconds.